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Dozens of AI models and AI agents for customer service in one window

AI for customer replies

Customers write in the evening and on weekends, managers reply on Monday — and half the leads go cold. SUIN.AI closes that gap: an AI agent answers on your site, in Telegram and MAX within seconds, pulls facts from your knowledge base and files every request into a mini CRM. Automated customer replies without hiring a night shift — your first bot goes live in a single evening.

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SUIN.AI in numbers

  • 100+

    AI models in one window

    Claude, GPT, Gemini, GigaChat and more — on a single subscription

  • 700+

    AI agents built

    Users have already built thousands of agents for their own tasks

  • 30+

    ready-made integrations

    CRMs, spreadsheets, wikis, social media and marketplaces

  • 304

    ready-made prompts

    A prompt library for everyday work

Sound familiar?

Common pain points — and how SUIN.AI handles them

  • I sit in chats until midnight myself — and the customer who wrote at 10:40 pm has already bought from a competitor by morning

    An AI agent on your site, in Telegram and MAX replies 24/7 within seconds: it advises on products and terms, answers routine questions and doesn't let the customer leave to "think it over until morning".

  • My managers spend half the day answering the same 20 questions instead of selling

    Upload price lists, policies and service descriptions to the knowledge base — the AI answers from your documents instead of making things up. Managers are left with only the complex, high-value conversations.

  • Every manager answers differently: one politely, another in three words

    Set the AI agent's tone and communication rules once — and every customer gets an equally well-written, complete answer in your company's style. Plus ready-made prompts for emails and replies to negative feedback.

  • I lose leads in chat threads: someone asked about the price and nobody wrote down the contact

    The built-in mini CRM records every enquiry: who wrote, what they asked, what contact they left. No chat lead goes missing again, and integrations push the data into Bitrix24 or amoCRM.

Tasks an AI agent takes off your plate

Real scenarios — with the time they typically save

  • Answer customers at night and on weekends — with no manager on duty

    Build an AI agent on your knowledge base and connect it to your site, Telegram and MAX. The bot advises, answers questions about prices and timelines and collects contacts — and in the morning your manager finds a ready list of warm enquiries in the mini CRM.

    Вручнуюa reply the next morning
    С ИИ-агентомa reply in seconds, 24/7

    first response time

  • Handle incoming enquiries in minutes, not hours

    Paste a customer's message or email into the chat — the AI works out what the question really is, suggests what to say and drafts a polite reply following your rules. Tricky case? It offers 2–3 wordings to choose from.

    Вручную~15 minutes for a difficult email
    С ИИ-агентом~2 minutes with AI

    time to answer a non-standard enquiry

  • Reply to reviews and complaints calmly and to the point

    An AI agent drafts a proper reply to a negative review or complaint: acknowledge what matters, explain what's possible, offer a solution. Without the emotions that cost you later. A human checks and sends the final text.

    Вручную~30 minutes and a ruined mood
    С ИИ-агентом~5 minutes for a finished draft

    time to reply to a negative review

  • Build one library of reply templates from your own policies

    Upload your company documents — and ask the AI to build reply templates for common questions: delivery, returns, payment, warranty. A new hire answers like a veteran from day one.

    Вручную~2 days to build templates by hand
    С ИИ-агентом~1 hour with an AI agent

    time to prepare a template library

What you get with SUIN.AI

  • Customers get an answer in any channel — and don't leave to wait

    One AI agent answers everywhere at once: a widget on your site, a bot in Telegram and MAX. Set up without a developer, running 24/7 — while competitors "reply during business hours".

  • The bot speaks with your facts, not generic phrases

    Upload price lists, policies and service descriptions to the knowledge base — the AI answers from your documents. Update a file and the bot answers the new way.

  • No chat lead gets lost

    The mini CRM records every enquiry: contact, question, status. Ready-made integrations with Bitrix24 and amoCRM send leads straight into your sales pipeline.

  • The best AI model for the job writes the difficult replies

    For emails, complaints and negotiation wording, pick the right model from dozens in one window — and ready-made prompts and guides help you start with no experience.

Assessment · 10 questions · 2 minutes

Find out how many customer enquiries your business could hand to AI right now

Take the free "Is your business ready for AI" quiz: 10 questions, about 2 minutes — and you get a personal report with your readiness level, 3–5 customer service processes worth automating first, and a rollout plan for your industry. Bonus: a promo code for neurons and a free walkthrough of the report with an expert.

Take the assessment →

FAQ

A button bot only knows its scripted paths: one step aside and it's "sorry, I didn't understand". An AI agent understands free-form questions, answers from your knowledge base and holds a conversation like a polite employee. And if the question really is complex, it collects the contact and hands over to a human.
The agent answers based on the documents you upload to the knowledge base: price lists, policies, service descriptions. You set the rules: what to answer, what to stay quiet about and when to call a human. For sensitive topics (legal and financial terms) the final answer is worth checking with a specialist.
No. You describe the agent in plain text: who it is, how it answers, what it knows about the company — and upload your documents. Connecting it to your site, Telegram and MAX is done from the platform interface. The first working bot usually goes live in one evening, with step-by-step guides to help.
In the mini CRM inside the platform: customer contact, the gist of the question, the conversation history. From there you handle them manually or send them to Bitrix24 or amoCRM through ready-made integrations — and among dozens of integrations you'll find other services you already use.
Take the free "Is your business ready for AI" assessment — in 2 minutes you get a report with the processes worth automating first and a plan for your industry. Then create an account on the Free plan and build your first agent using real questions from your customers.

Free, no card required

Let customers get answers in seconds this week

Start free on the Free plan: build an AI agent on your own documents and connect it to your site and messengers in one evening. No developer, no lengthy rollout.

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